WEBSITE ACCESSIBILITY STATEMENT

Effective Date: November 9, 2026

Natalia Alcantara-Lugo LCSW, PLLC is committed to making its website accessible and welcoming to individuals of all abilities.

We believe everyone should have reasonable access to information about mental health services, psychotherapy resources, and appointment scheduling.

1. Our Commitment to Accessibility

We strive to make our website accessible and user-friendly for individuals with disabilities, including people who use assistive technologies.

We aim to align our website with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, where reasonably practicable.

2. Accessibility Features

We aim to incorporate accessibility features such as:

  • Clear and readable website text.

  • Appropriate color contrast between text and backgrounds.

  • Descriptive headings and organized page layouts.

  • Alternative text descriptions for meaningful images.

  • Keyboard-accessible navigation where supported.

  • Descriptive links and buttons.

  • Compatibility with commonly used screen readers and assistive technologies.

  • Accessible forms and appointment scheduling features where supported by third-party platforms.

3. Ongoing Improvements

Website accessibility is an ongoing process. We recognize that some areas of the website or third-party applications may not yet be fully accessible.

We make reasonable efforts to identify and address accessibility barriers as they arise.

4. Third-Party Services

Our website may contain links or integrations with third-party platforms, including appointment scheduling, payment processing, and client portals.

Although we strive to use accessible services, we cannot guarantee the accessibility of platforms operated independently by third parties.

5. Accessibility Assistance and Feedback

If you experience difficulty accessing any part of our website, encounter an accessibility barrier, or need assistance obtaining information about our psychotherapy services, we encourage you to contact us.

We welcome feedback and will make reasonable efforts to provide the information or assistance you need.

Contact Information:

Natalia Alcantara-Lugo LCSW, PLLC

Email: Natalia.alugo@proton.me

Phone: 631-405-7998

6. Updates to This Statement

This Accessibility Statement may be updated periodically as website features, accessibility standards, and applicable requirements evolve.

Last Updated: November 9, 2026